At RomaZ Al Harare, we strive to deliver your orders safely and efficiently. Please read our shipping policy to understand how we process and deliver your purchases.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Coverage
We currently ship across India.
International shipping will be available for selected countries in the future.
Delivery availability may vary depending on the shipping location.
Estimated Delivery Time
Location
Delivery Time
Maharashtra
2–4 Business Days
Rest of India
4–7 Business Days
Remote Areas
5–10 Business Days
Delivery timelines are estimates and may vary due to courier or weather-related delays.
Shipping Charges
Shipping charges are calculated at checkout based on delivery location and order value.
Free shipping may be offered on selected orders, promotions, or special campaigns.
Order Tracking
Once your order is shipped, a tracking link will be shared via WhatsApp, SMS, or Email.
Customers can track their shipment directly through the courier partner's website.
Delivery Issues
If your package is delayed, damaged, or missing, please contact us within 48 hours of the expected delivery date.
Our support team will assist in resolving the issue as quickly as possible.
Incorrect Address Information
Customers are responsible for providing accurate shipping details.
RomaZ Al Harare is not responsible for delays or failed deliveries caused by:
Incorrect address information
Invalid phone numbers
Unavailable recipients
Contact Us
For shipping-related inquiries, please contact us: