Shipping Policy

Shipping Policy

At RomaZ Al Harare, we strive to deliver your orders safely and efficiently. Please read our shipping policy to understand how we process and deliver your purchases.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders are not processed on Sundays or public holidays.
  • During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Coverage

  • We currently ship across India.
  • International shipping will be available for selected countries in the future.
  • Delivery availability may vary depending on the shipping location.

Estimated Delivery Time

LocationDelivery Time
Maharashtra2–4 Business Days
Rest of India4–7 Business Days
Remote Areas5–10 Business Days

Delivery timelines are estimates and may vary due to courier or weather-related delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location and order value.
  • Free shipping may be offered on selected orders, promotions, or special campaigns.

Order Tracking

  • Once your order is shipped, a tracking link will be shared via WhatsApp, SMS, or Email.
  • Customers can track their shipment directly through the courier partner's website.

Delivery Issues

If your package is delayed, damaged, or missing, please contact us within 48 hours of the expected delivery date.

Our support team will assist in resolving the issue as quickly as possible.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

RomaZ Al Harare is not responsible for delays or failed deliveries caused by:

  • Incorrect address information
  • Invalid phone numbers
  • Unavailable recipients

Contact Us

For shipping-related inquiries, please contact us:

WhatsApp: +91 8482998255
Email: support@romaz.in
Website: www.romaz.in

RomaZ Al Harare – Bringing Dubai Elegance to Your Doorstep.