Return and Refund Policy

Return & Exchange Policy

At RomaZ Al Harare, every abaya and scarf is carefully selected and inspected before dispatch to ensure the highest quality standards.

As our products are fashion garments and modest wear items, we currently do not offer returns, exchanges, or refunds once an order has been delivered.

Why We Follow This Policy

To maintain product hygiene, quality assurance, and fairness to all customers, we are unable to accept items that have been delivered successfully.

We encourage customers to:

• Review product descriptions carefully before placing an order.
• Check size, color, and design details before completing the purchase.
• Contact our team if any assistance is required prior to ordering.

Damaged or Incorrect Items

In the rare event that you receive:

• A damaged product
• A defective item
• An incorrect product

Please contact us within 24 hours of delivery with:

• Order number
• Clear photos of the product
• Unboxing images/video (if available)

Our team will review the issue and provide an appropriate resolution.

Our Commitment

We are committed to providing premium Dubai abayas and scarves with accurate product images, detailed descriptions, and dedicated customer support to help you shop with confidence.

Contact Us

WhatsApp: +91 8482998255
Email: support@romaz.in
Website: www.romaz.in

Thank you for choosing RomaZ Al Harare. We appreciate your trust and support. ✨

"The Allure of Modesty."